Privacy Policy

Last updated: November 5, 2026

This Privacy Policy describes how Galaxica LLC, operating the NestledHeart store (“we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from this online store (NestledHeart).

Who we are

Galaxica LLC
Email: support@nestledheart.com

Information we collect

Information you provide

• Contact details (name, email, phone if provided)
• Shipping and billing addresses
• Order details (products, notes)
• Messages you send to our support email

Information collected automatically

• Device and browser information, IP address, and approximate location
• Store interaction data (pages viewed, cart activity) via Shopify and similar tools
• Cookies and similar technologies used for store operation, security, and analytics

Payment information

Payment card details are processed by Shopify and its payment partners (such as Shopify Payments). We do not store full card numbers on our own servers.

How we use information

• To process and fulfill orders, including shipping and tracking
• To communicate about orders, returns, and customer support
• To operate, secure, and improve the store
• To comply with law and enforce our terms
• With your consent where required, to send marketing emails (you may unsubscribe)

Sharing of information

We share personal information with service providers who help us run the store, for example:

• Shopify — store hosting, checkout, and related services
• Payment processors — to charge and refund payments
• Fulfillment / shipping partners — to pack and deliver orders (fulfillment may involve partners outside the United States, including China)
• Professional advisors — when needed (for example accounting or legal)

We may also disclose information if required by law or to protect rights, safety, and security.

We do not sell your personal information as “sell” is commonly understood for a data-broker sale of contact lists. Some U.S. state laws define “sale” or “sharing” more broadly (for example certain advertising cookies).

International transfers

Your information may be processed in the United States and in other countries where our providers (including fulfillment partners) operate. Those countries may have different data-protection rules than your home state.

Data retention

We keep order and customer records as needed for fulfillment, returns, accounting, fraud prevention, and legal obligations. Support emails are retained as reasonably needed to resolve your request and maintain service quality.

Security

We use service providers that apply industry-standard safeguards for store and payment data. No method of transmission or storage is completely secure.

Your choices and rights

• Update account details if you create a customer account
• Unsubscribe from marketing emails via the link in those emails
• Request access, correction, or deletion of personal information where applicable law provides that right

To make a privacy request, email support@nestledheart.com. We may need to verify your identity before responding.

Children

This store is directed to adults. We do not knowingly collect personal information from children under 13. Jewelry gifts may be purchased by adults for younger recipients.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we post a revision.

Contact

Questions about privacy: support@nestledheart.com.