Shipping Policy

This policy applies to orders placed on this store. NestledHeart is operated by Galaxica LLC, a Wyoming limited liability company.

Where we ship

We currently ship only to the 48 contiguous United States.

We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or APO/FPO/DPO addresses at this time.

Shipping cost

Free shipping on qualifying orders to addresses within the 48 contiguous states.

Processing and delivery times

• Processing: 1–3 business days after your order is placed (orders are not usually processed on weekends or U.S. federal holidays).
• Total delivery estimate: typically 8–12 business days from order date to delivery for addresses in the contiguous U.S. (processing + transit).

These timeframes are estimates. Carriers can occasionally cause delays beyond our control.

Christmas cutoff

Order by December 3 for estimated Christmas delivery to the contiguous United States, based on the timing above. Orders placed after that date may still arrive before Christmas but are not guaranteed.

Tracking

When your order ships, we send a confirmation email with tracking information (when the carrier provides it). Please allow up to 24–48 hours after the first scan for tracking to update fully.

Fulfillment origin

Orders are fulfilled from our fulfillment partner’s facility in China and shipped to you in the United States.

Wrong or incomplete address

Please double-check your shipping address at checkout. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply to reship after a failed delivery.

Customs and import fees

No import fees for US customers. If you’re ever asked to pay a customs or import fee on delivery, contact us and we’ll reimburse it.

Questions

Email us at support@nestledheart.com.